F.A.Q
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F.A.Q
Q1. What is WPC Material?
A: WPC, which stands for Wood Plastic Composite, represents an innovative and eco-friendly material that seamlessly combines the benefits of wood and plastic. Our WPC products utilize wood powder and polymer resin as raw materials, ensuring zero formaldehyde content. This material offers numerous advantages over traditional options, including exceptional waterproofing, resistance to distortion, fading, corrosion, decay, and bacteria. Additionally, it boasts impressive thermal insulation, fire-retardant properties, structural stability, excellent weather resistance, and straightforward installation.
Q2. Are you a Trading Company or a Factory?
A: JINGWEI WPC are a reputable manufacturer of WPC products, based in Zhejiang province, China.
Q3. What are Your Main Products?
A: Our primary offerings encompass a diverse range, including WPC Doors, Melamine Doors, Door Frames, and Architraves. Furthermore, we facilitate comprehensive solutions by assisting our customers in procuring locks, handles, and hinges.
Q4. Do you Have a Minimum Order Quantity (MOQ) for Door Orders?
A: Certainly, we provide flexibility. While a single sample is available for quality checking purposes, our standard MOQ for doors is 190-220 sets for a 1*20ft container.
Q5. Can Your Products be Customized?
A: Absolutely. We take pride in our ability to accommodate customization requests. This includes tailoring the model, size, and color of our doors and frames to align with your specific preferences. For larger clients, we can even create new molds for unique sizes. Color customization is well within reach; we typically match RAL colors or can create a custom shade based on your provided color sample.
Q6. What is the Lead Time for Orders?
A: The timeline for your orders varies slightly based on the product type:
• Sample: 3-5 days
• Paint Doors: Approximately 18 days for 1 HQ (480-520 sets)
• PVC Lamination Doors: About 10 days for 1 HQ (480-520sets)
Q7. Do you Possess Relevant Certifications?
A: Yes, we hold several esteemed certifications that underscore our commitment to quality and excellence. Our certifications include ISO9001, ISO14001, Interk, BV, and SGS.
Q8. Can I Feature my Logo on the Packaging Carton?
A: Certainly, we welcome the opportunity to showcase your branding. Kindly inform us before we commence production, and provide your logo picture or drawing. We will then prepare a carton design for your review and approval.
Q9: Do you Offer Product Guarantees?
A: Absolutely, we stand behind the durability and reliability of our Wood Plastic Composite doors. We provide a comprehensive 15-year warranty on all our WPC doors.
Q10: What are your Packaging Details?
A: Our meticulous packaging ensures your products arrive in pristine condition. Each item is carefully wrapped in waterproof film and PEP film before being enclosed in a carton. The carton includes detailed specifications and can be customized to feature your logo for a branded touch.